Monthly
Yearly
Ship with confidence
14 day-free trial.
Product Intelligence that grows with your team and gets smarter with every decision.
Compare features
Usage
Core
Scale
Elite
Contributors
Contributors can view your workspace data and perform limited actions like adding feedback and comments.
Unlimited
Unlimited
Unlimited
Feedback
Unlimited
Unlimited
Unlimited
AI categorizations / month
Each categorization covers one feedback item (1 support ticket, 1 call transcript...), regardless of how many insights are extracted.
250 / month
500 / month
Custom
Discoveries
The maximum number of product opportunities you can track in your workspace.
Unlimited
Unlimited
Unlimited
Synced customers
Synchronize customer data from integrations (currently available for Intercom, Salesforce, and HubSpot).
You won't have to synchronize your whole customer base but only those who are linked to feedback.
You won't have to synchronize your whole customer base but only those who are linked to feedback.
1000
5000
Custom
Connectors
Core
Scale
Elite
API and Webhooks
Email, Chrome extension, Zapier
Slack, Microsoft Teams
Notion, Figma
Feedback widget
Zendesk, Intercom, Freshdesk
HubSpot CRM
Salesforce CRM
Gong, Aircall, Modjo, Claap, Praiz
Jira Cloud, Trello, Github, Gitlab
Jira Server
Custom integrations
Feedback Intelligence
Core
Scale
Elite
Feedback repository
Feedback templates
Auto-categorization
Smart inboxes
Catchup
Automations
Feedback loop notifications
Customer Insights
Core
Scale
Elite
Company and user profiles
Customer data sync
Segmentation
Roadmap per customer
Duplicate management
Ask HAI
Core
Scale
Elite
Topic analysis
Trend detection
Docs generation
AI actions
MCP
Product Decisions
Core
Scale
Elite
Prioritization views
Revenue impact fields
Quantify the business impact of each opportunity using linked customer data like ARR, churn risk, and segment value.
Scoring fields
Score and rank opportunities using RICE or weighted average scoring.
Roadmap builder
Private and public sharing
Workspace Admin
Core
Scale
Elite
Data import and export
Contributor roles
Control what contributors can see and do with role-based permissions.
Google and Microsoft SSO
SAML SSO
Custom dashboards
Support and service
Core
Scale
Elite
Livechat support & self-serve KB
Priority support
Custom contract and invoicing
Service Level Agreement
Tailored onboarding and training
Dedicated product success manager
Data migration assistance
We migrate your historical data from previous tools (paid add-on).
FAQs
What is an editor?
An editor is a member of your Harvestr project with unlimited creation, edition and administration rights. They are usually people who are responsible for managing customer feedback and building the product roadmap (Product Managers, Product Marketers, Product Owners, Customer Feedback Managers, etc.).
What is a contributor?
A contributor is a member of your Harvestr workspace with limited rights. Contributors can view information but they can only perform certain actions within the workspace: adding feedback and comments. Contributor rights are generally useful for people from Support, Success, Sales… who want to follow customer feedback status and contribute to the roadmap. Contributors are free and unlimited on every plan. A contributor account is not required to send feedback from integrations like Slack, Intercom, Salesforce, etc.
Do I pay per user?
In Harvestr, you pay per editor. The price per editor varies according to the plan you select. You can also invite contributors with limited rights for free. For example: 2 editors on the Scale plan (monthly) costs 2 x $99 = $198/month.
Do I need a Harvestr account to submit feedback?
No. You can submit feedback to Harvestr from one of our integrations without having a Harvestr account. You will still be identified as the submitter of the feedback and you will get also notified on status updates even if you do not have a Harvestr account.
How does the 14-day free trial work?
When you register with Harvestr, you have 14 days to try our Scale plan for free. If you wish to try the Elite plan, reach out to us and our team will activate it for you. During the trial, you can invite as many editors and contributors as you wish. To continue using Harvestr at the end of your trial, pick the plan that fits your team to continue.
Is AI included in every plan?
Yes. Every Harvestr plan includes Ask HAI, auto-categorization, trend detection, topic analysis, document generation, AI actions, and MCP. There is no AI add-on or premium unlock. The only difference between plans is the number of AI categorizations per month (250 on Core, 500 on Scale, custom on Elite). Ask HAI is available on all plans with fair usage limits.
Will I be charged when the trial is over?
No. We don’t require a credit card upfront so you won't be charged unless you decide to subscribe to a paid plan and enter your credit card details. You can also pay by invoice with our Elite plan.
How many customers can I import and synchronize?
In Harvestr, you can import user and company data using our CSV and XLSX imports. These imports are unlimited. You can also synchronize customer data from external tools (Intercom, Hubspot, Salesforce). We won't import and synchronize all the customers you have in your CRM but only the ones that exist in Harvestr, usually because they are linked to feedback. The Core plan includes up to 1,000 synced customers, Scale includes up to 5,000, and Elite offers custom limits. No matter the plan, you can synchronize as many attributes as you wish per customer.
How safe is my data?
Harvestr is SOC 2 Type II compliant. We use industry-standard cloud infrastructure along with extra safeguards to ensure your data remains completely private and secure at all time. See our Trust Center for more information.
Are you GDPR compliant?
Yes. We’re GDPR compliant with a privacy-by-design architecture, clear privacy policies, and an optional DPA if required. See our Terms and Conditions and Privacy Policy